Introduction
This Cookie Policy explains how KiaPays, operated by KIA Technology Services Limited, uses cookies and similar technologies on kiapays.com.ng and related web properties.
It should be read together with our Privacy Policy, which explains how personal information is collected, used and protected across all KiaPays Services.
By continuing to use the KiaPays website, you acknowledge the use of cookies as described in this Policy, subject to the choices available to you in the sections below.
What Cookies Are
Cookies are small text files placed on your device by a website you visit. They allow the website to recognise your device, remember your actions and preferences, and operate securely across pages and sessions.
“Similar technologies” includes items that perform comparable functions, such as:
- Local storage and session storage
- Software development kits (SDKs)
- Pixels and tags
- Device or session identifiers
- Server-side session tokens
In this Policy, references to “cookies” include these similar technologies unless stated otherwise.
Why KiaPays Uses Cookies
As stated in our Privacy Policy, the KiaPays website may use cookies and similar technologies for:
- Authentication
- Security
- User preferences
- Website functionality
- Analytics
- Performance measurement
Because KiaPays provides payment and wallet-related services, some cookies are essential: they keep your session authenticated, protect against fraudulent or automated activity, and ensure that a transaction you begin is completed securely.
Categories of Cookies We Use
The table below describes the categories of cookies used on the KiaPays website and whether they can be switched off.
| Category | What it does | Status |
|---|---|---|
| Strictly necessary | Maintains your logged-in session, protects against fraud and automated abuse, supports secure transaction processing, and balances traffic across our infrastructure. The website cannot function securely without these. | Always active |
| Preferences | Remembers choices you make, such as saved settings, display options and previously selected preferences, so you do not have to re-enter them. | Optional |
| Functionality | Supports features such as forms, customer-support tools and in-page components that rely on remembering state between requests. | Optional |
| Analytics | Helps us understand how visitors find and use the website, which pages are visited and where users encounter difficulty, so that we can improve the service. | Optional |
| Performance measurement | Measures page load behaviour, errors and technical performance so that we can diagnose problems and improve reliability. | Optional |
Session and Persistent Cookies
Cookies used on the KiaPays website fall into two lifespans:
- Session cookies — these are temporary and are deleted when you close your browser. They are typically used to keep you authenticated while you complete a transaction.
- Persistent cookies — these remain on your device for a defined period or until deleted. They are typically used to remember preferences between visits.
We retain cookie-related information only for as long as reasonably necessary for the purpose it was set, consistent with the retention principles described in our Privacy Policy.
Third-Party Cookies
Some cookies may be set by third parties that support the operation of the KiaPays website, including:
- Cloud and infrastructure providers
- Security and fraud-prevention providers
- Payment and verification providers
- Analytics providers
- Customer-support tools
Where a third party sets a cookie through our website, that party's own privacy and cookie policies may also apply to the information it processes. We encourage you to review the relevant provider's information.
Managing Your Cookie Choices
You can control cookies in several ways:
- Through our cookie banner or preference centre, where available, you can accept or decline non-essential categories and change your choice at any time.
- Through your browser settings, you can block or delete cookies, or ask to be notified before a cookie is stored.
- Through your device settings, you can reset or limit advertising and device identifiers used by mobile browsers.
If you block essential cookies
Disabling strictly necessary cookies may prevent you from signing in, completing a transaction, or using security-dependent features of KiaPays. Some parts of the website may not work as intended.
Browser cookie controls are usually found under Settings → Privacy, or the equivalent menu in Chrome, Safari, Firefox, Edge and Opera.
Cookies in the KiaPays Mobile App
The KiaPays mobile application does not use browser cookies in the same way as the website, but it may use comparable technologies such as local storage, secure device storage and session identifiers to keep you signed in and to protect your account.
Where the app opens web content inside the application, cookies may be set by that web content in accordance with this Policy.
Do Not Track
Some browsers offer a “Do Not Track” signal. There is currently no uniform industry standard for responding to such signals.
Where a recognised standard applies to us, we will respond to those signals accordingly. In the meantime, you can manage cookies using the controls described above.
Changes to this Cookie Policy
We may update this Cookie Policy to reflect changes in the technologies we use, the services we provide, or applicable legal and regulatory requirements.
Where changes are material, we may provide notice through the website, the application, email or another appropriate channel. The “Last Updated” date at the top of this page indicates when it was last revised.
Contact Us
For questions about this Cookie Policy or how we use cookies: